Terms & Conditions

drsilviatenenbaum.com Terms & Conditions of use

1 OPERATION OF THESE TERMS OF USE OF THE WEBSITE
1.1 These terms & conditions are relevant to the website wwwdrsilviatenenbaum.com /drsilviatenenbaum.com, operated by DTTMarketing (the “website” and/or “Us” and/or “We”) registered in Israel. Like so, these terms act as a digital consent or contract that establishes the legal obligations between this website, or “us” and the user or “you”. Your agreement with these terms is required for you to use this website and like so, by continuing using this website and/or hiring our services, you are in agreement with these terms and conditions in full.
1.3 This website is intended for the use of any audience regardless of the place of origin, age, religious beliefs, race, economical status or sexual orientation and is NOT intended to collect data from minors, however, the website does not differentiate the age of the user by default. Like so, you, the user, certify and confirm that you are of minimal legal age at the time of using this website, and at the time of accessing its content and material and at the time of submitting any personal data.
1.2 If accessing the website and/or using it on behalf of a different third person or entity such as a company, you certify that you are authorised to do so, thus, you agree in full to these terms on that person’s or entity’s behalf and that, by agreeing to these terms on that person’s or entity’s behalf, that person or entity is bound by these terms as well as you are.
1.3 We reserve the right to change and/or make any amendments to this website and these terms at any given time and without any prior notice. If we do change these Terms, we will publish the new changes here. By continuing with the use of this website after we have posted such changes, you are in full agreement with such changes.
1.4 The use of this website is bound to these terms and conditions at all times that you are in use of it and purchasing or hiring a service from this website may be bound to an additional agreement between the two parties, thus, it does NOT omit the agreement to these terms of use of this website at any moment and by no means.

2 INTELLECTUAL PROPERTY
Dr. Silvia Tenenbaum, www.drsilviatenenbaum.com the website is the sole owner of all material and content in this website, including all information posted within the website such as data, text, graphics, artwork, photographs, logos, icons, sound, videos, recordings, design (look and feel), and all underlying systems such as name, branding, domains and server space, etc.

3 ABOUT THE SERVICES OFFERED ON THIS WEBSITE
1. GENERAL
www.drsilviatenenbaum.com functions as an informational website for individuals or companies seeking online or frontal advice, counselling and/or seeking to hire professional help regarding psychotherapy or psychological help. The website may also provide with specific tools tailor-made for yourself or your business and projects. The website is intended to work as an informative mean and a way for anyone interested to be able to make contact in regards to the specific service they are searching for. This means that we offer the user of the website the possibility to request information and to get in touch with us by submitting data to the website or directly to us via email.
Once the user has submitted a request for contact to us through the website, we will receive his/her details in order to be able to get in touch and respond to that request.
In addition to the published services offered, the website may provide other related services not showing on the website such as professional recommendations, lead generation, serving as an advertising mean for profit for other related professionals or businesses as well as other services not listed that may be relevant to a specific client for a specific need.
If one of these services should be required and/or hired, the client shall receive separate detailed information tailored for his/her specific need with the relevant quote.

4 COLLECTION OF DATA AND PROTECTION OF YOUR DATA
We take data protection seriously. In order to be able to provide the previously mentioned services, we will collect, store and give use to that data which may be defined as “Personal Data” by law or defined as personal data by nature. We refer to the use of such data in our “Privacy Policy” section which is part of our website and therefore, part of our terms and conditions, and we encourage you to read it in the same way.

5 SHARING AND/OR TRANSFERRING OF YOUR DATA
We do not share or transfer data to third party websites unless, given the request of the user and in order to fulfil a proper service we are demanded to do so. Some of our clients might be specializing and experts on a specific niche or topic that requires the data to be handled by them. At the same time, as part of our “Lead Generation” services, we might be advertising for one of these clients and when a potential customer makes an inquiry, we will be transferring such information and details to them.

Transferring of personal data in such cases will be handled with discretion, care and responsibility, ensuring that any third party receiving such data can handle and care for it, in accordance to our terms and conditions, however, once that data is transferred and out of our management and control, we cannot be liable nor responsible anymore for how that data is handled.

6 YOUR RIGHT TO HAVE ALL YOUR DATA REMOVED
At any given time and for any reason, you, the user have the right to request your data to be removed and to be taken out from any mailing list or data center.
If this is your wish please do not hesitate to contact us directly at

silvia@drsilviatenenbaum / or diego@dttmarketing.com

7 YOUR RESPONSIBILITIES AND OBLIGATIONS AS A USER
By accepting the terms and conditions of this website, you are also required to be truthful at all times, meaning, you must provide accurate information and up-to-date when submitting a request for contact. Consequently, you must use this website in good faith and with honest purposes only; we will rely on the data submitted by you to provide the best quality service that we can give. Needless to say, you must never use this website with harmful intentions towards us nor any other third parties, nor with any intentions other than acquiring knowledge about our offered services and on how to get in contact with us.
Lastly, you must never use our brand, logo, trademark, company name or anything related to us for any purpose beyond what would require you to do so for the use of our services.

8 DISCLAIMERS
1. To the extent of what is applicable by law, we are not responsible nor liable in any way nor by any means to any direct or indirect damage and/or loss that may have been caused to you and/or others by the use of this website.
Moreover, we are not responsible for any injuries and/or damages that could have been caused by the following circumstances:
A ) Breaching a contract
B ) Negligence
C ) Errors on the website, or errors on any of the third-party websites linked by us.
D ) Omission or lack of information of some sort on our website or at any of our linked third party websites.
E ) Website being unavailable, not responsive in part or in full, or performing slow or at any of our third-party linked websites.
F ) Exposure to malware or viruses or any other form of interface that may cause damage to your systems or computers by us or any of the third-party websites linked by us.
G ) Any other type of possible damages of any kind that could have come from our website or any of the third-party websites linked by us and beyond.
You should always make sure that your computer and/or any device used to navigate the website is protected and that you are the sole responsible for its protection including any risk that may be involved when clicking on external links from the website and any links on this website pointing/redirecting to third party websites does not mean a recommendation, approval nor endorsement of any kind.
2. We make no assurances that this website is suitable for all laws in all countries and you should check with your local laws and authorities if it is legal and adequate to navigate this website prior to engaging in any services offered by us and/or establishing contact with us.
3. Your access to this website is at your own risk and by the extent of what the local laws allow.
4. We are not liable nor responsible for any damages and/or losses caused by the use and agreements on these terms and conditions of use to this website.
5. We will not be liable nor responsible for any damages and/or losses that any third party website and/or person may have caused to you or anything of which we have no control.
6. This agreement of terms of use of this website overrule any other agreement/s made prior to the use and agreement of these terms, and therefore any prior agreement to this one has no effect and no warranties.

7. We cannot and do not guarantee any specific outcomes or success from engaging in psychotherapy sessions or psychological services. The effectiveness of therapy depends on numerous factors that are beyond our control, including individual differences, the nature and severity of the issues being addressed, and external circumstances such as life events and personal environments.

Our professionals are highly trained and committed to providing the highest quality care, support, and guidance to help clients address their mental health issues. However, the success of therapy also requires active participation, dedication, and commitment from the client. Attending sessions regularly, engaging in the therapeutic process, and following the agreed-upon treatment plan are essential components for progress.

While we strive to support our clients in achieving their goals and improving their well-being, we cannot guarantee specific results or improvements. Each individual’s journey in therapy is unique, and outcomes may vary.

9 DISPUTES
This Agreement will be governed in all respects by the substantive and procedural laws of Canada, and specifically the Judiciary of Ontario, Canada, without giving effect to any choice of law or conflict of law rules provisions, that would cause the application of the laws of any jurisdiction other than the magistrates’ court in Toronto, Ontario, Canada.
Like so, In the event of a legal dispute between Dr. Silvia Tenenbaum and/or any of her therapists or the website www.drsilviatenenbaum.com and any of its customers, for any reason, all parties shall first attempt to solve it by agreement between them and only if the parties cannot agree between them, then the dispute may be decided only by the magistrates’ court in Toronto, Ontario, Canada.

Updated on July 12, 2024